Dear Guests

  • Please kindly attend appointment alone as we are limited to the number of clients allowed in the salon at any one time & please bring as little as possible as we are unable to hang your jacket up or store personal items.

  • Please respect appointment times. Please do not attend your appointment early as we are unable to allow you to enter the salon before your appointment time.  We also ask that you are not late for your appointment, as due to stringent cleaning routines, we will not be able to allow appointments to overrun.

  • Whilst dressed in the appropriate PPE, a member of the Garrett’s team will come to the door, open it for you & welcome you to the salon.

  • Please use the sanitiser gel provided when entering the salon & please allow a member of our team to check your temperature with a contactless thermometer.

  • Please attend your appointment wearing your own face mask. This must be worn before entering the salon & throughout your visit.

  • Please only sit in the section that has been designated by your stylist for you, as this area will have been sanitised and fully prepared for you personally.

  • Please feel free to use the sanitiser gels that are provided at each section. You may use these as many times as you wish throughout your visit.

  • Tissues are provided for your use at each section. Please dispose of these immediately by asking your stylist for a disposable bag.

  • Please wash or sanitise your hands after coughing/sneezing or using the bathroom.

  • If you do need to use the bathroom please completely sanitise the room with the materials provided.

  • Please touch as little as possible & please allow our team to handle any retail products for you.

  • If possible, please make payment via contactless to avoid the handling of cash.

  • Please use sanitiser gel before and after using the card machine.

  • Should you wish to leave a tip for your stylist please use the appropriate boxes on reception.

  • We are not currently running any of our normal offers/discounts until further notice due to the current situation, we hope you understand.

Garretts would like to assure you that the health & safety of our clients & stylists  is paramount.  We would also like to thank you for your patience & understanding  during these difficult times & should you have any questions or concerns  please ask & we would be more than happy to assist where possible.